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Shipping Policy

Updates for Covid-19: In light of current events, home deliveries are still guaranteed, with commitment to the highest standards of sanitary safety, with the exception of zones where access is restricted by local authorities. The estimated shipping time will be extended to 14 Business Days. We apologize for any inconvenience caused during these unprecedented times.

Our returns deadline is up to 30 days. Pick-up points are currently closed and returns can be picked up at private addresses only.

Returns may take a few additional days to reach us. We guarantee refunds and store credits for all eligible returns within approximately one week of receipt at our distribution centre.

Shipping for online orders are only available within Malaysia.

SHIPPING METHODS

All products are shipped via our shipping partner City-Link in Malaysia.

Your order must be received and credit authorization cleared by 12pm GMT +8 or your order may not be processed until the following business day.

BUSINESS DAYS

Business days are Mondays to Fridays, excluding public holidays in Malaysia. 

SHIPPING FEE

East Malaysia = RM20
West Malaysia = RM15

Delivery may take up to 14 business days.
 
From time to time we may run FREE SHIPPING promo. Please sign up to our newsletter for promo updates.

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