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Shipping Policy

The estimated shipping time is 3-5 Business Days. We apologize for any inconvenience caused during unprecedented times or unforeseen circumstances ie. flood / road closures / festive season etc.

Our returns deadline is up to 30 days. Pick-up points are currently closed and returns can be picked up at private addresses only.

Returns may take a few additional days to reach us. We guarantee refunds and store credits for all eligible returns within approximately one week of receipt at our distribution centre.

Shipping for online orders are only available within Malaysia.

SHIPPING METHODS

All products are shipped via our shipping partner City-Link in Malaysia.

Your order must be received and credit authorization cleared by 12pm GMT +8 or your order may not be processed until the following business day.

BUSINESS DAYS

Business days are Mondays to Fridays, excluding public holidays in Malaysia. 

SHIPPING FEE

East Malaysia = RM20
West Malaysia = RM15

Delivery may take up to 3-5 business days (longer during unprecedented times or unforeseen circumstances ie. flood / road closures / festive season etc.)
 
From time to time we may run FREE SHIPPING promo. Please sign up to our newsletter for promo updates.

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